Comments on: The Best Buy Black Friday Error

By: Dee

Dee — Mon, 20 Dec 2010 19:05:25 +0000

Best Buy sucks, I quit shopping there long ago!

By: Jennifer

Jennifer — Mon, 07 Dec 2009 00:13:05 +0000

I was able to purchase the Samsung refridgerator for $1399 as well as the Samsung washer and dryer for $600 each. The sales associate showed me the Black Friday ad. I purchased from Best Buy instead of Sears because the delivery charge was half of Sears price. They were also able to deliver all my appliances in a week.

By: Mike

Mike — Tue, 01 Dec 2009 19:41:26 +0000

They Knew about the advertisement errors on November 20th and still allowed it to be printed with the Nov-26 newspapers for the Nov 27-28 sale. When I took this issue to the store manager, I was shown an email from corporate, dated Nov-20, that the prices were not correct and they would not be honoring the prices. The email also says to not put up signage regarding the price changes until Black Friday. I PUT THE EMAIL in my pocket and have it on my desk. It clearly shows deception on many items. The Samsung Washer & Dryer, advertised for 50% Off from 1200 to $600 each were also not available. The email says to urge customers to purchase the LG model which has SOME of the same features…..THIS IS BULLSH*T.

By: Janna

Janna — Mon, 30 Nov 2009 03:09:21 +0000

I stood in line all night to purchase the Sony laptop for $399, the ad indicated it was a dual core processor but I just discovered it is a single core…not happy

By: Allen

Allen — Sun, 29 Nov 2009 18:01:47 +0000

Well, I was also extremely disappointed that Best Buy would not honor the 26.0 Samsung Refrigerator at the $1399 price. I asked to speak to a Manager and the General Manager came over. He explained that it was a misprint, however the sales asso. told me that Samsung would not honor their end of the deal. Regardless of the reason, Best Buy should have done the right thing and stepped up and took care of it’s customers. I have been a Silver Reward member for 3 years and that means nothing to Best Buy. I guess they would rather loose a long time customer, (bought all my home appliances from Best Buy) then to lose $300. What a shame. I will hold a negative impression of Best Buy from now on.

By: Jack Carter

Jack Carter — Sun, 29 Nov 2009 16:47:17 +0000

The sales rep at my Best Buy gave me the fridge for 1,098 to compensate for my inconvenience and their error. Thanks, Best Buy. I can’t wait for your next sale.

By: Brenda

Brenda — Sun, 29 Nov 2009 08:11:02 +0000

I bought the sanyo laptop online for $399. on Thursday morning. I recieved a confirmation email…2 hours later a back-ordered email and 2 hours later a we’re sorry email we oversold it too bad email. I called the customer care number and they told me their system was partly down, but the nearest store was 2 hours away and had 2 in stock, good luck, the store said, “nope, stock is wrong…sorry”, you can get an acer.

By: valerie

valerie — Sat, 28 Nov 2009 01:43:02 +0000

We stood in line for this deal for 4 hours. It is still a good price for this fridge, but the worst part is they didn’t mention the change when you fill out the 18 month same as cash financing, so the approved amount was lower than the total ended up being and by the time we were at the checkout they were done processing financing, so not only was it an extra $300 but no 18 month financing.

By: Bailey

Bailey — Sat, 28 Nov 2009 00:10:47 +0000

Guess we got lucky. Bought the Samsung fridge at Best Buy for $1399, even though it rang up $1699. Sales associate modified the price, no problem.

By: misterpink

misterpink — Fri, 27 Nov 2009 17:09:26 +0000

The $1398 fridge at lowes is NOT the same fridge. It doesnt have the pull out deli tray, it has less movable shelves, it does not have clear crisper drawers, and has less door partitions than the one at best buy.

But, for 1398, plus an easily obtainable 10% off coupon, its a monster deal.